Information

Guarantee

We ship our product pre-assembled to the highest possible standards. Unfortunately, we cannot guarantee the quality of your mounting, or using. taking it apart, re-assemble it or reuse the adhesive patches.

Installation Instructions (For Lintel Cross & Upper Cross)

Our crosses are sent ready for installation. Decide where and how you want to place your Cremono. Clean the area and dry it completely to ensure that the adhesive strips adhere well. Peel off the glue patch on the back. Snap the product to location you selected and hold it for a few seconds until the glue sticks.

Care Instructions

Clean your decorative cross gently, with a dry cloth. To avoid injury, if the tempered glass is cracked or broken, kindly distance yourself from the cross and place it in a secure location.

Return and Refund

All our products are made to order and customized to your personal requirements. As such, an order cannot be returned. If your order has been damaged in shipping, please contact our customer service department via email to arrange a replacement shipment, at a shipping cost only.

Payment

  • To pay with your credit card or via Paypal, click on the “Proceed to Checkout” option at the bottom of your shopping cart page.

  • You can pay for your Cremono’s products using Paypal or any major credit card. To pay with Paypal, click the “Checkout with PayPal” option on your Checkout page. To pay with your Credit cards, click the “Check out with Credit Card: option on your checkout Page. Acceptable credit cards include Visa, Mastercard, American Express and Diners.

  • All payments must be made in full before shipment.
  • Payments to Cremono are extremely secure. Your credit card information is not processed through or stored on Cremono servers, no information is ever released to third parties, consciously out of consent, and the encryption of 2048 bits and secure servers is always running.

  • Cremono reserves the right to make changes to our policies at any time. If you have any questions or comments about any of our policies, please contact us.